Collecting and using data
We will collect and store information about you if you complete one of the forms on this site or use our contact form. We need this information to understand your needs and to provide you with an effective service. In completing one of our forms you are giving your consent to our holding and using your personal data in accordance with this policy.
We are committed to ensuring that any information you supply is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.
You have the right to see any information about you that we hold in a retrieval system such as a computer database or paper index system. You have the right to challenge us about this information and have it changed or removed.
We may compile statistical data from time to time using the data we have recorded but this will never include references to you as an individual.
In order to keep you up to date with information and events we may include you in our mailing list or email distribution list. You may ask to opt out of our mailing list by contacting the Centre by post, by email or in person.
Using the information you have supplied, we will try to match you with volunteering opportunities that appear to suit your preferences and availability.
If we find a match we will contact you with the details of the volunteering opportunity. You can then decide if you would like to become involved. If not, we will continue to look for volunteering opportunities that you may be interested in.
We will never give anyone your personal details. For example, your name, postal and email addresses or telephone numbers will not be passed to organisations seeking volunteers without your specific authority. However, as part of our aftercare and for statistical purposes we may contact an organisation to learn whether you have taken up an opportunity; necessarily we will have to mention your name when doing so but we will provide no other details.
We are committed to protecting your privacy. Should we ask you to provide information by which you can be identified, you can be sure that it will only be used in accordance with this privacy statement.
Disclosure and Barring Service (DBS) checks
Some organisations require that a DBS (formerly CRB) check is carried out on anyone who wishes to volunteer with them. This is often the case if the volunteering involves working with children or vulnerable persons.
The Volunteer Centre does not carry out such checks on behalf of prospective volunteers or organisations seeking volunteers. Organisations requiring volunteers to have DBS checks will make them only with your consent and after you have been accepted as a volunteer for the organisation. Normally, the cost of the check will be met by the organisation.
Links to other websites
Our site contains links to other websites of interest. We supply these in the hope that they may be useful to you but we are not responsible for their content.
News & information
Quiz Nights at the Swan We have been chosen to receive the funds from the Wednesday evening quiz nights. Please support us. More information.
Bags of help please! We have been chosen as a finalist in the Tesco Bags of Help scheme in its Thornbury store. More information.
Newsletter: Our 2017 newsletter has been published. Get it here.
Plans for 2018: Next year is our 30th anniversary. We plan events to bring organisations and volunteers closer together. Details here..
Personal Resilience and Stress Management Training Tools to help you feel less stressed. 31 January 2018. More information.
Experiences: Michele tells how a local company restored her confidence and helped her back into work.
We’re on Facebook and Twitter. Follow us for news and events. And all our volunteering opportunities appear there as they’re published.