The opportunity

Duties:
To be responsible for the security of stock, cash and the opening and closing of shop premises

To ensure, via the volunteer team, that stock processing targets are achieved, stock density maintained and stock rotation policies are adhered to

To ensure that optimum price levels for merchandise are achieved in conjunction with the national pricing guide

To complete relevant administrative roles, including cash handling, banking and daily returns

To ensure that a high standard of customer service is maintained

To achieve and maintain high standards of housekeeping, organisation and cleanliness throughout the shop premises in accordance with PDSA guidelines

To ensure a high standard of display and merchandising is maintained

To partake in the society's bag check programme and fully adhere to all aspects of the loss prevention policy

To promote and apply the PDSA health & safety policy

To communicate effectively to the line manager and the area team

To communicate effectively with the stock collector to ensure maximum returns and quality of stock is generated

This list is only a guide to the types of duties that may be required


Reporting To:
Area and shop management team


Hours:
By arrangement
A minimum of one day per week is preferred and the flexibility to increase hours when necessary.


Dress code:
Smart and practical, reflecting the professional image presented by PDSA.
A volunteer badge must be worn at all times.


Training:
Induction Training:
Welcome pack
Health and safety


Role specific training:
All operational procedures
Key Volunteer training topics


Personal qualities required:
Smart appearance
Good organiser
Leadership qualities
Flexible approach to working hours
Security conscious
Excellent communication skills


Boundaries:
Please seek guidance from your manager regarding the boundaries of your individual voluntary role. The following boundaries apply to all retail volunt

The organisation

To care for the pets of needy people by providing free veterinary services to their sick and injured animals and promoting responsible pet ownership.

Times you can volunteer:

• Monday: Morning , Afternoon , Evening
• Tuesday: Morning , Afternoon , Evening
• Wednesday: Morning , Afternoon , Evening
• Thursday: Morning , Afternoon , Evening
• Friday: Morning , Afternoon , Evening
• Saturday: Morning , Afternoon , Evening
• Sunday: Morning , Afternoon , Evening

 

 

 

 

 

 

 

 

 

 

 

Member of Volunteer England - Registered Charity No. 1004285