The opportunity

South Gloucestershire libraries provide access to computers, the internet, email and online resources for all members of the public; including wi-fi. Library staff assist the public in using our facilities and when requested can sign post to further local help through our colleagues in Community Learning.
Quite often, especially with those new to IT, a more in depth one to one approach is needed and this is where we see a role for Computer volunteers. We are thus seeking individuals who:
1) are competent and confident users of computers, conversant with use of the Internet, email and familiar with Microsoft Office software. An ability to manage photos and music downloading, along with an awareness of social networking (eg face book) would also be desirable.
2) have a general interest in online information sites hosted by the library and an ability to explore these with customers, such as Ancestry and online encyclopaedias.
3) demonstrate excellent interpersonal and customer care skills, comfortable with people of all ages and backgrounds; enjoy helping others and have patience.
4) especially encourage those who are afraid of IT, helping them make the most of the services on offer.
Volunteering is available at any times libraries are open. You can be as flexible as you like at times to suit you.

The organisation

To fulfil the role of a Public Library for the local community

Skills/Qualifications

We are thus seeking individuals who:
1) are competent and confident users of computers, conversant with use of the Internet, email and familiar with Microsoft Office software. An ability to manage photos and music downloading, along with an awareness of social networking (eg face book) would also be desirable.
2) have a general interest in online information sites hosted by the library and an ability to explore these with customers, such as Ancestry and online encyclopaedias.
3) demonstrate excellent interpersonal and customer care skills, comfortable with people of all ages and backgrounds; enjoy helping others and have patience.
4) especially encourage those who are afraid of IT, helping them make the most of the services on offer.
We are especially interested in anyone with a good knowledge of Ancestry the family history website (but this is not essential)

Times you can volunteer:

• Monday: Morning , Afternoon
• Tuesday: Morning , Afternoon
• Wednesday: Morning , Afternoon
• Friday: Morning , Afternoon
• Saturday: Morning , Afternoon

Member of Volunteer England - Registered Charity No. 1004285