The opportunity

Admin Office Support volunteer will be making follow-up phone calls to a client group to collect feedback using a standard questionnaire; entering and updating client details on our database; checking records and amending; filing records and assisting with other admin tasks, as required; assist the admin team in busy periods with front desk operations if required.

The organisation

Our 3000 volunteers are involved in:
Stopping people losing their sight unnecessarily,
Supporting more people to live independently and
Creating an inclusive society sooner for everyone

Volunteers work with blind and partially sighted people in their homes and the community, as well as at RNIB offices. Volunteers are involved in many different projects, from service delivery, to planning and user participation

Skills/Qualifications

Good communication/interpersonal skills; computer literate; ability to accurately input information; experience of record keeping and filing; good IT skills, experience of Microsoft, ability to learn to use simple bespoke database; confident courteous and friendly telephone manner essential; passionate about the right for everyone to live as independently and inclusively as they wish. ability to work accurately with the minimum amount of supervision.

Times you can volunteer:

• Monday: Morning , Afternoon
• Tuesday: Morning , Afternoon
• Wednesday: Morning , Afternoon
• Thursday: Morning , Afternoon